Wow cable remote used as timer3/13/2023 Even if CHiP appears to be completely dead, you may be able to connect to CHiP through the app. If CHiP is still not responding, please keep CHiP turned "on" and try opening the latest CHiP app on your smart device. (Be sure to wait a few second between switching, which will give CHiP time to reset). If CHiP is still not responding after being charged in the "off" position, try toggling the off/on switch a couple of times. (While you are waiting for CHiP to charge, please check to make sure you have the latest CHiP app on your iOS or Android smart device!) After 1 hour, unplug CHiP and turn CHiP back "ON". In that case, please try charging CHiP directly (without the SmartBed, and with CHiP's belly switch in the "OFF" position). If this doesn't work, CHiP might have run out of batteries. Try switching CHiP off, wait a few seconds, and then turn CHiP on again. If your CHiP is unresponsive when switched "on" (no movement/sound/lights), CHiP might have entered energy conservation mode. My CHiP isn't turning on / unresponsive - what can I do? The SmartBall requires 4x AAA batteries (not included). The SmartBand is also rechargeable via a USB cable (included in the box). We recommend that you turn CHiP "off" when charging directly. Simply connect the included power adapter cable directly to CHiP - you'll find the power connector on CHiP's belly (right next to the on/off switch). This is useful if CHiP runs out of batteries and unable to sit down on his SmartBed, or if you are bringing CHiP somewhere and would prefer not to bring the SmartBed with you. You can also recharge CHiP without the SmartBed. Once contact is made, the LED light on the SmartBed will turn purple to let you know that CHiP is charging. Try plugging the SmartBed in near CHiP - his eyes should turn purple and he will demonstrate his ability to dock autonomously by backing himself onto it and sitting down. If the SmartBed is not within range (for example - in a different room or on another floor), CHiP will need your help to get there. If CHiP's SmartBed is plugged in (LED light should be on) and within range, CHiP should be able to find it and recharge himself. You can also check CHiP's battery level in the app and send CHiP for a charge whenever you wish by holding down the like button for several seconds. When CHiP is low on battery, his eyes will turn purple and he will begin looking for his SmartBed. Is CHiP rechargeable? How do I charge CHiP? *Please note: Your smartphone or tablet should be running the latest version of the iOS or Android operating system and must support Bluetooth Smart connectivity in order to run the CHiP app and communicate with CHiP. You could plug in the SmartBand at the same time with the included USB cable, and add four AAA batteries to the SmartBall while you wait, so these accessories are ready to go. It may take a few minutes to update firmware - but this includes lots of important updates, so it is worth it! Please don't turn off CHiP or leave the app screen while the firmware is updating.ĬHiP's battery should already be charged out of the box, but if you have started playing with CHiP before connecting to the app, we recommend that you plug CHiP in for 30min before updating firmware, to ensure CHiP doesn't run out of power part-way through. To ensure you get the most out of your new robot friend, we recommend that you start by downloading the latest app on your iOS or Android mobile device*, connect to your CHiP, and follow instructions to update CHiP's firmware if/when prompted. Just opened CHiP - What should I do first?
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